DR LAYLA INSTITUTE FOR EDUCATIONAL EXCELLENCE

1. Policy scope

This document applies to Dr Layla Institute for Educational Excellence and its relevant CPD services.

2. Purpose

Dr Layla Institute for Educational Excellence is committed to delivering credible, inclusive and professionally relevant continuing professional development (CPD) and school improvement services. This Code sets expectations for everyone designing, delivering, administering or participating in our provision.

3. Scope

This Code applies to online CPD courses, live virtual workshops, educational consultancy and any future face-to-face activities. It applies to employees, contracted facilitators, associates and learners where relevant.

4. Professional standards

Facilitators must work within their expertise, prepare accurate and current material, communicate respectfully, declare relevant conflicts of interest and distinguish research evidence from professional opinion. Course descriptions, learning outcomes, duration and assessment requirements must be transparent.

5. Learning quality

Courses should have clear learning outcomes, suitable materials, accessible delivery, proportionate assessments where applicable and opportunities for feedback. Learner feedback and course evaluation inform regular review and improvement.

6. Inclusion and accessibility

Treat learners fairly and with dignity. Consider reasonable adjustments and accessibility needs, provide a respectful learning environment and address discrimination, bullying or harassment promptly.

7. Safeguarding and wellbeing

Provision is currently designed for adult educators aged 18 and over. Respond to welfare or safeguarding concerns sensitively, protect confidentiality where possible and refer immediate risks to appropriate local emergency or safeguarding services.

8. Privacy and confidentiality

Handle personal information only for legitimate, communicated purposes and in accordance with applicable data protection requirements. Protect learner records, assessment information and any confidential information received during consultancy.

9. Academic integrity and certificates

Maintain honest attendance, participation and assessment records. Do not issue certificates without satisfying published completion criteria. Report suspected falsification, plagiarism or misrepresentation through the Academic Integrity and Malpractice Policy.

10. Safety and professional conduct

Use appropriate risk assessments for any in-person activity and reasonable safeguards for online delivery. Follow applicable health, safety, safeguarding and professional requirements in the location where services are provided.

11. Complaints and continuous improvement

Make the Complaints Policy accessible, investigate concerns fairly and use findings to improve practice. Review this Code annually or earlier when services, applicable rules or risks change.

12. Contact

General enquiries: [email protected]

Formal complaints: [email protected]